How Can We Help?

We want to provide you the simpliest, easiest experience possible. But we know you might have a few questions. We have provided instructions on the major features of the site in this section.

Matchmail

What is MatchMail?

MatchMail is a weekly email that uses our advanced technology to send you matches based on your stated Match Preferences. These include gender, age, place of residence, ethnicity, language, type of relationship you are looking for, and descriptions of your ideal match and date.

Subscribing to MatchMail

When you register, you are automatically added to the MatchMail list. So there’s nothing you need to do to subscribe.

Unsubscribing from MatchMail

To stop receiving match notification mail, please follow these steps:

  1. Log in and click Account on the Navigation Bar on the top of any page
  2. In MatchMail section, select “NO, I would NOT like to receive match notification mail”
  3. Click Save

I’ve Unsubscribed From MatchMail and Want to Receive MatchMail Again

If you have unsubscribed from MatchMail and would like to receive MatchMails again, please follow these steps:

  1. Log in and click My Profile on the Navigation Bar on the top of any page
  2. Click the Edit Profile button found on the right side of the page
  3. On the Email & Password tab, under MatchMail, select “YES, I would like to receive match notification mail”.
  4. Click Save & Next

Where Else Can I See My Matches?

Your Matches are Members who meet the criteria you have based on your stated Match Preferences. These include gender, age, place of residence, ethnicity, language, type of relationship you are looking for, and descriptions of your ideal match and date.

You can view your Daily Matches on your Member Home page.

Click Home on the Navigation Bar at the top of any page to view your Daily Matches. Click View more to see even more Matches.